We here at Rhino Eco Inc, DBA Rhino Energy Solutions, ("the Company" or "we") respect the privacy of our users. Below is the Company's privacy policy, which applies to all visits to the site [www.rhino-eco.com] ("the Site") and use of the services offered on the Site and on the platforms that the Company operates or makes available ("Company services"), together with the Terms of Use found on www.rhino-eco.com, as updated by the Company from time to time. The provisions of the Terms of Use, such as jurisdiction and choice of law, and risks and limits of liability, shall also apply in connection with this Privacy Policy. This does not detract from the provisions of any agreements with users of the Company site (as defined below) ("you" or "the user"). The Terms of Use and the Privacy Policy are hereinafter jointly called "Terms of Use". Changes in the Terms of Use shall be in force from their publication on the Company site. The Site and any platform that the Company operates or makes available are for convenience referred to jointly as "the Company site". It is clarified that this Privacy Policy applies to all views, attempts to use, and use of the Company site or parts thereof. It is also clarified that entering the Company site, registration for Company services, and use of the Company platform constitute consent on your part to the Privacy Policy without limitation or reservation. If you do not consent to the Privacy Policy or the Terms of Use, you are asked to refrain from using the Company site. If you enter into any individual agreement with the Company, this constitutes consent to the Privacy Policy and you may not withdraw such consent except according to the terms of such agreement. For terms that are not defined in the Privacy Policy, the definitions given in the Terms of Use shall apply. In the event of any discrepancy between this Privacy Policy and any individual purchase agreement with a Company customer, the terms of the individual agreement shall prevail. The purpose of this Privacy Policy is to explain the Company's practice regarding users' privacy, how the Company uses information submitted by users or collected by it when its services are used. This Privacy Policy is expressed using the masculine form for convenience only and applies equally to all users. You have no legal obligation to submit any personal information unless you have entered into an individual agreement with the Company – in which case you must provide the information required by law to execute the agreement.
When you use Company services, the Site collects information about you. Some of this data identifies you personally, such as your name and other identifying details like address and contact information. This is data that you provide knowingly, for example when you register to obtain services on the Company site. Some data collected by the Company does not identify you personally. This is cumulative statistical data, such as advertisements you have viewed on the Site, pages you visited, offers and services that interested you, and the IP address from which you contacted the Site. If you think that your privacy has been breached when using Company services, please contact us by email at privacy@rhino-eco.com.
Whenever you are required to submit personal details—when registering for Company services or asking for a Company representative to contact you—or as part of the documentation required to enter an agreement with the Company and its partners, you will only be asked for information that is directly necessary for that purpose.
When you use Company services, user information is collected as follows:
When using the Company site and services—for example when entering details on the Site or other sites that advertise the Company, in emails and other correspondence or conversations with Company representatives, or when completing and signing agreements with the Company—you may provide identifying details about yourself ("user data"), such as your first and last name, address, email address, gender, ID number, telephone number, date of birth, bank account details, credit card details, and more. User data may also be provided by you during calls with Company representatives (including recorded calls). It is also possible that user data may be collected by the Company from third parties, for example to verify details you provide. You hereby give your consent to the collection of such data (including from third parties) and its use as specified in the Terms of Use.
The Company also collects data about users who visit its Site and use its services, including data that may create the need to open a user account and information about the user's internet usage habits, offers and services that interest the user, and data obtained from the browser, including the user's IP address. The Company may store such information as data that is not personally identified. The Company collects data about your energy system and your actions in relation to the services provided by the Company in your personal zone.
The Company collects aggregate data, statistical data and other data derived from the user data and/or technical data that the Company collects.
The consents you give under this Privacy Policy for the use of user data shall also apply to "information" as defined in the Privacy Protection Law, 5741-1981 ("Privacy Protection Law") and to other data that are not necessarily "information", such as data about your private matters and your personal life, technical data, aggregate data, statistical data, and more. This does not detract from the Company's right to use such data unless that use is explicitly banned by law. The Company's services are not aimed at children under the age of 18 and we do not knowingly collect personal information from children. If a person under the age of 18 uses the Company's services, such use shall be blocked and we shall make our best efforts to delete any of their personal information stored by us.
The collected data is used for the purpose of the Company's business activity, including operating the Company site and providing Company services, including:
We do not sell personal information for purposes defined in the California Consumer Privacy Act (CCPA).
The Company may use information in its possession to offer users targeted advertising of products and/or services it deems suitable, and to tailor the Company site and adverts appearing on the Company site according to usage habits and preferences. You agree that the Company may use information collected about you to contact you and send you content including advertising material and direct mailings as defined by law. Content may be sent by any means of communication, including mail, email, telephone (including recorded messages), SMS, fax, social networks, and others. You may at any time refuse to receive advertising or direct mailings from the Company by sending an email to privacy@rhino-eco.com. Once received, no further content will be sent to you, although information about you may continue to be stored in the Company's database, subject to any legal requirements.
The Company may transfer information (including by granting access) to third parties in connection with Company services and business activity, including:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
The Company takes reasonable measures to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Where allowed by law, in certain circumstances you may view information about you held in our database. If you find any incorrect, incomplete, unclear, or out-of-date information, you may request a correction by contacting us at privacy@rhino-eco.com.
In the event of material changes to this Privacy Policy—relating to use of personal data or types of collected information—notice will be given on the home page of the Site or by email.
We may send your data to jurisdictions beyond Israel. Privacy and data security laws in those jurisdictions may not be as comprehensive as Israel's laws. In such cases, we will take steps to ensure a similar standard of user data protection. You consent to such transfers.
The Company reserves the right to use data, details, and information for which there is no legal restriction in accordance with this Privacy Policy and you shall have no complaint, claim, or demand against the Company in this regard.
Questions regarding this Privacy Policy or any other inquiry should be emailed to privacy@rhino-eco.com. Various instructions may appear on the Company site with reference to specific types of services ("additional terms"). Unless otherwise stated, additional terms are part of the Terms of Use and supplement this Privacy Policy.